Returns

Sorry! But we don’t refund for ‘change of mind’. We can exchange a product if its unused and in original condition but the shipping costs will be at your own expense.

Please contact us directly for any exchanges.

For manufacturing faults we will offer a refund, please contact us with the specific details.

Refunds (if applicable) 

We will only offer refunds for manufacturing faults. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at store@leeandmay.com. 

Sale items (if applicable) 

Unfortunately sale items cannot be exchanged or refunded. 

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at store@leeandmay.com and send your item to: Lee and May, 22 Verona Range, Como NSW 2226, Australia. 

Return Shipping 

To return your product, you should mail your product to: Lee and May, 22 Verona Range, Como NSW 2226, Australia 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.